HUMAN UNIVERSAL HEALTHINSTITUTE
× Zanzi
Meet Zanzi. She answers every call to the HUH Institute, 24/7, and guides each caller to the right place: BioDentist, BioVital, BioLogic or HUE. She knows The BioDentist Way, every infusion and membership, and how to start a new patient on their health journey.
Evenings, weekends, or when Dr. John and the team are with patients, Zanzi picks up on the first ring. She listens, answers in your voice and gets each caller one step further on their health journey.
"I have six mercury fillings and I've heard about Dr. John on a podcast. Can you help me?"
Zanzi explains The BioDentist Way, that we're insurance-free and HSA-eligible, and how our second opinions work for out-of-state patients.
She texts the enrollment link and flags a new-patient lead for the BioDentist team to call in the morning.
Zanzi makes the calls the front desk never has time for. She keeps every application, evaluation, membership and recovery plan moving.
"Hi Sarah, it's Zanzi with the HUH Institute. We got your application. Let's get your initial evaluation on the calendar."
"Many of our patients prepare with our Prepare to Recover package at BioVital. Would you like the team to walk you through it?"
"We miss you at the Vitality Circuit. Want me to get you booked this week?"
Your toxic load quiz, the What's In Your Mouth quiz and the free guide already bring people in. Right now those leads go to an inbox. Zanzi calls them while they're still interested.
A visitor finishes the 21-question What's In Your Mouth quiz on huhinstitute.com.
Zanzi on the website answers her questions about root canals and cavitations, without diagnosing, and offers a free visitor's orientation.
Not booked yet? Zanzi follows up by call, text and email until she is.
Patients, members, event guests, donors and dentists all call the same number with very different needs. Zanzi knows all four parts of the campus and routes each caller to the right team.
"Step one is our online application. I'll text you the link, and our BioDentist team will reach out to set up your evaluation."
"Before your procedure, a lot of our patients use Prepare to Recover. I can have our BioVital team walk you through it."
"I'll get you on the list so the team can share what's coming up next."
"We'd love to host you. What date are you looking at, and about how many guests?"
Every caller is answered, 24/7, including callers in other time zones and overseas.
Zanzi explains our approach, insurance and the new-patient process, so the team talks to callers who are ready.
Dental, vitality, events and donations each go to the right team with a complete message.
Every application, quiz, consult and membership gets a follow-up.
Enter your own numbers. Every new patient Zanzi answers is one who doesn't call the next biological dentist on the list.
Illustrative estimate based on the numbers above.